The Services Provided By Upenieks Health Services Consulting-UHSC

The 4 major high end health services consulting provided by UHSC if used will place your organization proactively ahead of the curve. At all times UHSC is driven by its 3 Guiding Principles and UHSC is prepared to address and optimize your organization's success. UHSC customizes its work to meet the needs of its unique customers.

UHSC offers the following high-end health services consulting for nurse executives and other health care leaders.

Professional Practice Models

If your acute care healthcare setting is seeking to implement a professional nursing practice model, evidence-based council and/or quality improvement program to address nursing and patient care processes across multi-faceted layers of the organization, UHSC is positioned to design an effective model that ideally fits with your hospital’s or clinic’s philosophy and mission statement.

UHSC has vast experience in implementing shared governance models in various capacities. Shared governance is an excellent example of a systems approach that fully empowers and engages staff nurses through formal/informal practice councils that allow for increased accountability, equity, and ownership of organizational and operational decisions. UHSC has skill in designing and implementing evidence-based research councils and quality improvement programs that focus on achieving high-quality patient centered practices.

UHSC professional practice model services include the following:

• Shared Governance
• Evidence-Based Practice
• Quality Improvement Models
  

Accreditation and Designation Services

Healthcare institutions are always preparing for an accreditation or designation process—an upcoming unannounced JCAHO site survey or planning for a long-term commitment in becoming a trauma center or magnet designated hospital. Most, if not all, of these site visits require global preparation that necessitates a surplus of energy and staff engagement. For example, the magnet recognition program, sponsored by ANCC, requires a demonstrated achievement of “14 forces of magnetism”. Attaining the 14 forces is not an easy process; in fact, it may take 2-3 years to conduct a thorough system analysis, implement various professional councils, promote staff collaboration, compile the document, and arrange for the site visit by reviewers. Structuring for this pattern of change requires time and resources, possibly beyond the capacity of the nurse administrators and managers’ roles.

UHSC provides expertise in the magnet designation process-an expert author in the field-trauma designation process, as well as preparing for a JCAHO tracer methodology site survey and developing patient safety standards.

UHSC consulting services include the following:

• JCAHO Readiness
• Preparation for Magnet Designation
• Preparation for Trauma Designation
  

Operational Analysis and Project Management

Healthcare institutions are continuously seeking solutions to reduce costs and improve efficiency, while maintaining patient safety standards and quality of care. Various strategies can be considered to improve the organization’s resources and return on investments such as changes in staff mix and staffing levels, streamlining processes to reduced rework, reassessing staff roles and responsibilities and physical redesign.

UHSC has vast experience in assessing operational efficiency through assorted global strategies as work flow analysis and system-gap analysis. Focusing on the entire organization, and most importantly patient-centeredness, UHSC is able to achieve sustained results that positively impact patients, nurses and physicians. UHSC utilizes a project management approach for designing and implementing unit-based and/or institutional-wide operational projects.

UHSC consulting services include the following:

• Operational Analysis/ Lean Efforts
• Assessing Workload Intensity
  

Team and Leadership Services

Teamwork is important for several reasons. First, the current healthcare atmosphere is extremely challenging and many patient care and unit activities are so complex they cannot be performed by individuals and people must work together to accomplish them. Second, teams create collaboration, partnership, and a sense of belonging. Furthermore, teams are structured for various purposes—specific, for unit improvement activities; or global, for the purpose of increasing vitality among nurses or improving quality patient care. A healthcare team can include physicians, nurses, administrators, allied health professionals and support staff.

UHSC has extensive experience in implementing team and leadership strategies. UHSC provides services to improve collaboration among team members, dispute conflict among two groups of healthcare professionals and enhanced group and leadership dynamics. UHSC focuses on customer service, and how team collaboration enhances the delivery of patient care and a sense of pride among nurses and other healthcare team members.

UHSC consulting services include the following:

• Vitality/ Team Building Strategies
• Transformational Leadership

Service Fee Information

UHSC tailors its work to meet the needs of each client and fees are charged based on the services rendered. An initial fee will be requested to assess the assignment and draft a proposal outlining the steps of the project, along with estimated start and completion dates. If agreement is rendered, an agreement letter will be signed and partial payment will be required to begin the consulting process. Upon project completion the remaining balance will be due as a partial payment 15 days after receipt of the invoice. Contact UHSC to begin the initial assessment process.

Dr. Valda Upenieks possesses a distinguished reputation in the nursing community due to her compassionate and vast expertise in academic, research, and consulting arenas. Contact her today and put UHSC to work for you.