Services Provided by Upenieks Health Services Consulting-UHSC
The 3 major high end health services consulting-Professional Practice Modules, Operational Analysis, and Team & Leadership Services-provided by UHSC if used will place your organization proactively ahead of the curve. At all times UHSC is driven by its
3 Guiding Principles and UHSC is prepared to address and optimize your organization's success. UHSC customizes its work to meet the needs of its unique customers.
UHSC offers the following high-end health services consulting for nurse executives and other health care leaders.
If your inpatient or outpatient healthcare setting is seeking to achieve Magnet designation, implement a shared governance council or quality improvement program to address patient care processes across multi-faceted areas of the organization, UHSC is positioned to design an effective model that ideally fit’s with your healthcare organization’s vision and mission statement.
UHSC has experience in addressing the “14 forces of magnetism”. If your organization is beginning the journey of Magnet designation or revisiting the forces after four years of designation, UHSC can assist in performing a gap analysis and implementing action plans to achieve the Magnet forces. Attaining the “14 forces” is not an easy process; in fact, it may take 2-3 years to conduct a thorough system analysis, implement various professional councils, an evidence-based practice research team, promote staff collaboration, compile documents, and arrange for the site visit by reviewers. Structuring this pattern of change requires time and resources.
Shared governance is an excellent example of a systems approach that fully engages staff nurses through formal/ informal practice councils that allow for increased accountability and ownership of operational and organizational decisions.
UHSC has skill in designing quality improvement programs that focus on achieving high-quality patient centered practices.
UHSC professional practice model services include the following:
- Magnet Hospital Model
- Shared Governance
- Quality Improvement Models
Operational Analysis and Project Management
Healthcare institutions are continuously seeking solutions to reduce costs and improve efficiency, while maintaining patient safety standards and quality of care. Various strategies can be considered to improve the organization’s resources and return on investments such as changes in staff mix and staffing levels, streamlining processes to reduced rework, reassessing staff roles and responsibilities and physical redesign.
UHSC has vast experience in assessing operational efficiency through assorted global strategies as work flow analysis and system-gap analysis. Focusing on the entire organization, and most importantly patient-centeredness, UHSC is able to achieve sustained results that positively impact patients, nurses and physicians. UHSC utilizes a project management approach for designing and implementing unit-based and/or institutional-wide operational projects.
UHSC consulting services include the following:
- Lean/Customer Focused Management
- Operational Gap Analysis
- Workflow Analysis and Restructuring
Teamwork is important for several reasons. First, the current healthcare atmosphere is extremely challenging and many patient care and unit activities are so complex they cannot be performed by individuals and people must work together to accomplish them. Second, teams create collaboration, partnership, and a sense of belonging. Furthermore, teams are structured for various purposes—specific, for unit improvement activities; or global, for the purpose of increasing vitality among nurses or improving quality patient care. A healthcare team can include physicians, nurses, administrators, allied health professionals and support staff.
UHSC has extensive experience in implementing team and leadership strategies. UHSC provides services to improve collaboration among team members, dispute conflict among two groups of healthcare professionals and enhanced group and leadership dynamics. UHSC focuses on customer service, and how team collaboration enhances the delivery of patient care and a sense of pride among nurses and other healthcare team members.
UHSC consulting services include the following:
- Vitality/ Team Building Strategies
- Transformational Leadership
UHSC tailors its work to meet the needs of each client and fees are charged based on the services rendered. An initial fee will be requested to assess the assignment and draft a proposal outlining the steps of the project, along with estimated start and completion dates. If agreement is rendered, an agreement letter will be signed and partial payment will be required to begin the consulting process. Upon project completion the remaining balance will be due as a partial payment 15 days after receipt of the invoice. Contact UHSC to begin the initial assessment process.
Dr. Valda Upenieks possesses a distinguished reputation in the nursing community due to her compassionate and vast expertise in academic, research, and consulting arenas. Contact her today and put UHSC to work for you.